Inclusive Organisations Good Practice Guide

It is the responsibility of all organisations, not only those with a specialised focus on migrant, refugee or multicultural communities, to ensure that young people from migrant and refugee backgrounds have access to the services and programs that all young people do.

There are often significant organisational barriers that can prevent young people from migrant and refugee backgrounds accessing services which may be of benefit to them. These culturally and linguistically diverse young people have specific needs that are distinct from their peers as well as those of adults in their own communities. While some of these needs can be met by providing targeted programs and services (e.g. for a specific ethnic group or cohort of multicultural young people), it is not possible for targeted activities to meet all the needs of all young people from migrant and refugee backgrounds all of the time.

As such, organisations must work to increase their inclusiveness and minimise factors that may act as barriers to participation in programs and services. Inclusive Organisations provides a framework that organisations can utilise to improve their engagement with young people from migrant and refugee backgrounds and enhance good practice across their services and programs.