Cultural Competency Training for Organisations and Businesses

Training: Cultural Competency and Settlement

CMY offers in-depth training packages which explore the essential skills and knowledge required for effective work with young people from migrant and refugee backgrounds. 

The training modules are designed to be applicable across a broad range of sectors and for work with any community. The training modules draw on CMY’s 25+ years of experience working with young people from diverse migrant and refugee backgrounds. Participants will improve their confidence and capacity to provide a culturally inclusive and responsive service for young people.

“The cultural competency training session facilitated by CMY for our volunteers was informative, relevant, thoughtful and engaging. The session was delivered with passion and will really help to ensure that all of our programs remain inclusive and sensitive towards all participants. Our leaders left the session motivated and inspired.” – James Vilinsky, Youth Leadership & Development Unit, YMCA

Training is suitable for case managers, youth workers, social workers, volunteers and other front line staff as well as managers. We can provide professional development for practitioners from a range of sectors including government, business, education, health, welfare, justice, and sports and recreation.

We deliver regular ‘open’ training days per year for interested individuals which cover both training modules. We also deliver the modules to organisations on request. Training for organisations can be tailored to your sector or staff roles.

PDF iconCMY Training Calendar 2020.pdf


Training modules

1. Culturally Competency (3 ½ hours) 

  •        Explore concepts of culture and identity
  •        Explore the cultural competency framework
  •        Reflect on cross-cultural interactions and communication skills
  •        Identify and apply cultural competency practice strategies to support effective work with young people
  •        Case studies, activities, small group discussions, and more.· 

2. Young People and Settlement (2 ½ hours) 

  •        Identify key pre-settlement experiences for young people, particular those with a refugee background
  •        Explore factors which impact on good settlement for young people
  •        Identify and apply strategies for supporting good settlement
  •        Case studies, activities, small group discussions, and more. 

3. National Youth Settlement Framework (Full day)

  •       The NYSF is designed to support a targeted and consistent approach to addressing needs of newly arrived young people
  •       The NYSF provides conceptual and practical information as well as additional resources.
  •       This training enables practitioners to assist young people to reach their potential as active citizens in Australian society.


Training fee structure

Training for organisations

Below is our standard fee schedule. We are able to offer subsidised training to the community sector.,

Organisation Type

Both Modules (1 and 2)

Single Module only (1 or 2)

Corporate and Government

$1600 + GST

$800 + GST per module

Nor-for-profit (NFP) with >50 staff or >$1million revenue

$1200  + GST

$600 + GST per module

NFP with <50 staff or <$1million revenue

$800 + GST

$400 + GST per module


Please contact us if you do not fall within the above categories

Training events require a min 8 people, max 20 (flexible upon request)

If booking both modules, the training can be delivered over one day or two half days.


Training for individuals

We also offer a limited number of open (individual) training opportunities per year on pre-set dates. This training is $90 per person, with a limit of 3 people per organisation able to attend.


More information
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