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 Our approach
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Young people are at the centre of what we do. What we learn from them helps us develop stronger communities, support other service providers and lead positive change at local, state and national levels.
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Working with young people
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To ensure that young people from migrant and refugee backgrounds have every opportunity to succeed in Australia.
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Help and support for the vulnerable
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Some of the young people we work with face a number of difficult challenges as they try to settle in Australia. Conflict with family, risk of homelessness and problems at school are often combined with sadness, loss and loneliness. We start where the young person is at, we focus on their strengths and capacities and we build trust and understanding. By supporting young people to connect with family, community and broader society, we help them build positive lives in Australia.
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Creating opportunities for young people
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We are committed to young people having every opportunity to develop skills and lead change in their communities. We use a range of engagement strategies including arts, sports, leadership training and mentoring as a means to building the capacity of young people to realise their vision for change.
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Client Charter
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We aim to ensure that young people from refugee and migrant backgrounds have every opportunity to succeed in Australian society. This charter outlines our role, our principles, and what you as a young person can expect from us when dealing with CMY. It also outlines ways to provide feedback, or make a complaint if you feel your concerns have not been met effectively.
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 download charter (827kb)
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download complaints process statement (89kb)
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Working with other services
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Sharing our knowledge and partnering with other organisations for greater impact.
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We provide extensive support to community and government organisations from a wide range of sectors. Our capacity building and sector development services include regional network meetings and forums, professional development, secondary consultations and specialist advice to workers and organisations.
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Working with research partners
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Partnering with key research centres to document the issues facing our young people.
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We partner with various universities to build our knowledge around young people and the changing world in which they live. This evidence helps us design programs that address contemporary challenges, create appropriate opportunities and develop stronger communities.
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Working with decision makers
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Informing and influencing key policy outcomes.
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We use all the work we do with young people, service providers and researchers to form coherent, robust and practical advice to decision makers. Developing and influencing policy at local, state and national government levels allows us to shape better outcomes for migrant and refugee young people across Australia.
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National Connections
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We have developed a reputation as a leader in facilitating and driving change for migrant and refugee young people across Australia. Our national networks and engagement with states and territories enable us to continue to lead the way on important issues.
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