Reconnect-NAYS Services
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Australian Capital Territory
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New South Wales
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Northern Territory
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Queensland
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South Australia
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Tasmania
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Victoria
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Western Australia
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Australian Capital Territory
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Multicultural Youth Services (Canberra)
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About Multicultural Youth Services
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Multicultural Youth Services provides assistance with finding accommodation, employment, education, training, family issues and any other matters that are important to migrant and refugee young people. The service also runs social, recreational and community development projects. Multicultural Youth Services are free, safe and confidential.
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Reconnect-NAYS Program
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The Reconnect-NAYS program consists of two Youth Support Workers and a Family Counsellor. The Youth Support Workers are located with another two youth workers at our youth drop-in centre. The Family Counsellor resides at a separate location with our Community Development Officer.
The program has been focusing on building on relationships with refugee and migrant young people that have been accessing MYS historically. The program is also spending time setting up in the new locations (we have moved to two different buildings this year) and on networking with schools, settlement workers and other agencies in the region. We are also looking at different models of working with newly arrived families.
Griffin Centre Level 2,
1 Genge St,
Canberra City 2601
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New South Wales
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Southern Youth & Family Services (Wollongong)
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Services provide include but not limited to the following:
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- Assistance in family reconciliation and restoration;
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- Support to stabilize living arrangement;
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- Counselling – individual and family;
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- Practical assistance and support;
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- Information and referral;
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- Assistance and support for education, training and employment;
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- Living and social skills education;
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- Assistance in gaining access to other services.
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The service is flexible and can support young people through a range of service delivery methods, eg. Early intervention, case management, case work, telephone contact, casual contact and group work.
For more information go to the SYFS website, or call (02) 4228 0388 or 0403 451 698 to speak to the worker.
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Northern Territory
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Melaleuca Refugee Centre (Darwin)
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About Melaleuca Refugee Centre
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Melaleuca Refugee Centre is non-profit organization and has been in operation in Darwin since 1997. Since it’s inception as a counseling service for torture and trauma survivors, it has grown to include a counseling team, settlement workers, health workers, a community development and training team, and a director. Melaleuca Refugee Centre operates in a holistic approach to assist people from a refugee background residing in the Darwin area. The centre provides services in line with IHSS, which funds intensive support for the first six months of resettlement in Australia. Melaleuca also provides short and long term counseling for people from a refugee background. Melaleuca facilitates a reference group and refugee support network to assist in the delivery of culturally and community appropriate services.
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Reconnect-NAYS Program
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The Reconnect-NAYS program consists of one Youth Support worker, with support from the counseling team leader. The position will assist young people between the ages of 12-21 who have arrived in Australia in within the last five years. The close association with families arriving will provide a predominantly African refugee background client base. The program will assist newly arrived families experiencing separation and breakdown, as well as young people who are homeless or at risk of homelessness. Young people can refer themselves to the service by calling or dropping into the office. Referrals are also accepted from schools, youth services, families or other services.
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Mailing Address:
PO Box 1226
Nightcliff NT 0814
Street Address:
Shop 33, Rapid Creek Business Village
48 Trower Road
Millner NT 0810
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Reconnect-NAYS Workers
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Queensland
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Career Employment Australia (South West Brisbane)
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Mailing Address:
PO Box 215
Salisbury QLD 4107
Street Address:
Building 6
Construction Training Centre
460 Beaudesert Road
Salisbury QLD 4107
Career Employment Australia (CEA) delivers Reconnect-NAYS from our office at Salisbury. The service establishes an integrated and seamless Reconnect service delivery to newly arrived 12 to 21 year olds and their families. Our program services the South Brisbane region, incorporating Annerley, Moorooka, Greenslopes and Salisbury areas as well as the South West region from Acacia Ridge to Inala. The referrals come from schools, cultural groups, community associations, self referrals and Police Liaison Officers.
The program uses a family-inclusive case management model and works with young people and their families to provide family focused early intervention activities and assist with re-engaging newly arrived young people who are homeless or at risk of homelessness and their families. Our outcomes are based around family reconciliation with ongoing positive family relationships and establishing viable community support systems. Additional outcomes would be overcoming personal and social barriers to enable reconnection with education, training or employment.
All support services delivered by staff will be achieved by providing flexible, holistic and linked Reconnect services, as appropriate, for newly arrived young people.
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Mission Australia (Toowoomba)
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About Mission Australia
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For more than 140 years, Mission Australia’s vision has been helping the nation’s most disadvantaged individuals and communities.
With more than 330 services across metropolitan, rural and regional Australia, in every State and Territory, Mission Australia aims to empower disadvantaged and isolated individuals, families and communities by giving them the support they need to get back on track and lead more fulfilling lives.
Our services are centred around:
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- Family support initiatives for families and children in need;
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- Youth initiatives for disadvantaged young people;
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- Housing support initiatives for homeless people and those at risk of homelessness;
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- Employment and training initiatives for unemployed people and those seeking to re-enter the workforce; and
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- Community building initiatives that help strengthen and empower entire communities.
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Reconnect-NAYS Program
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Level 1, 28 Bell St Mall
Toowoomba
Queensland, 4350
Mailing address:
PO Box 2341
Toowoomba
QLD 4350
The primary aim of the Toowoomba’s Reconnect-NAYS program is to provide a holistic, seamless and service centred approach on assisting newly arrived youth (12-21 years) and their families who are homeless or at risk of homelessness by increasing their links in the community with an aim on building resilience and sustainability.
The service provides a one stop shop by providing practical assistance, employment and educational advice, counselling, linking young people and their families to support services and providing other culturally appropriate support for young people and their families.
Reconnect-NAYS Toowoomba is co-located with Mission Australia’s Reconnect and Personal Support Program. Our Reconnect-NAYS worker, Malwal, arrived in Australia as a teenager a little over ten years ago. Since arriving in Australia from Sudan he has continued to work tirelessly in the community to bring about change while still remaining sensitive to the needs of his community. His passion for young people has enabled him to work with young people and their families - often resolving family conflict with cultural sensitivity. He believes that that the community needs to work in unison to help resolve conflict.
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Multilink (Logan)
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About Multilink
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Multilink Community Services Inc is a community based organisation working with communities, families and individuals from diverse cultural, linguistic and faith backgrounds to enable successful settlement in Australia.
Multilink provides services through its five core service programs – Child & Family Services, Youth Services, Multilink Community Care (ethnic aged care), Community Engagement, Advocacy & Development Services, and Migrant and Refugee Settlement Services. Through these programs, Multilink currently works across 7 Local Governement areas (Gold Coast, Beaudesert Shire, Logan, Ipswich, Brisbane South-West, Birsbane South-East, Redlands Shire, and Caboolture).
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Reconnect-NAYS Program
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MultiLink’s Reconnect-NAYS project enhances the capacity of the Youth Services Program to deliver culturally appropriate and integrated Reconnect-NAYS youth support services to newly arrived young people aged 12-21 and their families who have arrived in Australia during the previous 5 years.
The initiative aims to provide a one-stop shop multifunction youth service for support and referral for newly arrived young people and their families.
The Reconnect-NAYS service provides confidential ealry intervention support to newly arrived young people and their families who are experiencing difficulties. Reconnect-NAYS focuses on 12-21 year olds who are homeless or at risk of homelessness, experiencing intergenerational conflict, family breakdown, or at risk of leaving education.
A focus concentrating on families and providing mediation, counselling, and support are a priority of this program.
Outreach services target South East and South West Brisbane, Beadesert, Redlands Shire, and the Gold Coast.
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|  | | Ms Jo Smith
Manager of Child Youth and Family Services
| jo@multilink.org.au
| Tel (07) 3290 1295
Fax (07) 3808 6337
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South Australia
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Migrant Resource Centre of South Australia (Adelaide)
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Address: 59 King William St. Adelaide SA 5000
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Anglicare South Australia (Adelaide)
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| | | Ms Rosaria Sng
Work Options Employment Caseworker (EAP and Reconnect-NAYS)
| rsng@anglicare-sa.org.au
| Tel (08) 8209 5754
Fax (08) 8209 5433
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Tasmania
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Colony 47 (Hobart)
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About Colony 47
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Colony 47 is a non-profit community organisation working with people to assist with a wide range of personal issues. Colony 47 first opened its doors in 1973 as a coffee shop and drop-in centre for young people. From our small beginnings, we have developed into an independent organisation, assisting people with housing, employment, training and family issues. We operate throughout Southern Tasmania.
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Reconnect-NAYS Program
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Colony 47’s Reconnect-NAYS program works with young people (12-21) and their families who are newly arrived in the country (less than 5 years). Reconnect-NAYS works with young people to overcome barriers to participation in the economic and social life of the Australian community. Reconnect-NAYS helps young people engage with family, education, training, employment and the community. Give us a call to let us know how we can assist you and your family.
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 Download PDF of Colony 47 paper presented at the NAYSS National Forum - "We don't see things the way they are, we see things the way WE are" (150Kb)
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Victoria
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Centre for Multicultural Youth (Melbourne)
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About CMY
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The Centre for Multicultural Youth (CMY) is a statewide community based organisation that aims to strengthen and build innovative partnerships between young people, support services and the community to enhance life opportunities for young people from culturally and linguistically diverse (CLD) backgrounds living in Victoria. CMY has a priority focus on young people from refugee and newly arrived communities.
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Reconnect-NAYS Program
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CMY's Reconnect-NAYS Programs in Melbourne’s southeast and northwest build on the networks and relationships already established through CMY's long-term presence in these regions.
A focus in terms of action research will be working with young people in the context of their families. We will be exploring various models and strategies for engaging with families, including using casework in conjunction with strategies such as group work, recreation events, forums and outreach.
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UnitingCare Cutting Edge (Shepparton)
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135 Maude St
PO Box 136
Shepparton VIC 3632
Tel (03) 5831 6157
The Reconnect-NAYS service in Shepparton and Cobram, within UnitingCare Cutting Edge, provides culturally appropriate services to newly arrived young people aged between 12 and 21 who are homeless or at risk of homelessness and have been in Australian for 5 years or less. We help newly arrived young people to improve their level of engagement with family, work, education, training and the community by using a variety of strategies such as recreational support and activities, one-to-one holistic counselling, family mediation and practical support. The service aims to assist young people at all stages of the support continuum, from early intervention, engagement and transition, right through to self-management- this being the ultimate goal.
UnitingCare Cutting Edge is a frontline agency providing a variety of supports to the newly arrived CLD community within the City of Greater Shepparton as well as some services for ‘mainstream’ youth.
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Western Australia
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Association for Services to Torture and Trauma Survivors - ASeTTS (Perth)
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11 Patrick Court, Girrawheen
Perth WA 6064
The Reconnect-NAYS program delivered by ASeTTS aims to provide services to newly arrived young people who find themselves homeless or at risk of homelessness. By taking a holistic family focussed approach that is culturally appropriate we help young people overcome personal and social barriers and assist them to become more involved with their family, work, education, training and their community.
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